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Frequently Asked Questions – Canada

Registration Questions
Standard Registration includes a standard t-shirt, race bib, glow necklace and admission to the Night Nation after party.

Premium Registration includes a standard t-shirt, race bib, glow necklace, LED Glow Glasses, Night Nation Cinch Backpack, admission to the Night Nation after party and FREE Day of Check-in.

VIP registration includes an exclusive “Run With the Night Nation” T-shirt of Tank Top, VIP race bib, glow necklace, LED Glow Glasses, Foam Baton, Stand Up To Cancer Glow Wristband, Night Nation Cinch Backpack, admission to the Night Nation after party and VIP Event Entry.

Yes, absolutely! If you have already registered for a Night Nation Run and you need to make a change you can follow these steps (View/Edit Race Roster Registration):

You can update your shirt size directly in your Race Roster profile. Here is a link with more information on how to make the change in Race Roster: (Edit Race Roster T-shirt)

Please send an email to our customer service team at info@nightnationrun.com and we will be able to help you with this change. Please include the following information:

  • Which race are you registered for?
  • Participant Name
  • Team Name

We are so glad that you want to add merchandise to your registration. However, there isn’t a way to add merchandise to your registration after it is complete. Don’t worry- we will have our Night Nation store onsite at the expo and on race day- come by and see us!

If you haven’t received your confirmation email, double check your spam box, they often end up there. If you still don’t have it – follow this tutorial to log into your Race Roster account and confirm your registration- View Race Roster Receipt

Yes, you can transfer your registration to another person directly from your Race Roster profile. Follow the tutorial to complete the transfer (Race Roster- Transfer to another person):

Yes, you can transfer your registration to another sub-event directly from your Race Roster profile. Follow the tutorial to complete the transfer on your end: (Race Roster – Change Categories/Sub-Events)

Yes, you can still give your bib number to someone who is able to attend.

    1. The new participant will need a copy of the original registrant’s ID (a photo on your phone is fine!)
    2. The new participant will need a copy of the original registrants confirmation email
    3. The new participant will need a copy of THEIR OWN signed waiver form
  • Note: You would be gifting your registration to your friend – and they can pick-up your bib and run in your place.

Please send an email to our customer service team at info@nightnationrun.com and we will be able to help you with this change. Please include the following information:

  • Which race are you registered for?
  • Which race would you like to transfer to
  • Name on the registration

While we have a strict no refund policy, you are allowed to transfer or give your registration to someone else. Once you’ve identified a new participant, follow this tutorial: Race Roster- Transfer to another runner

Please make sure you redeem your coupon!

    1. You need to visit https://www.nightnationrun.com/
    2. Choose Standard Registration and enter your registration information
    3. On the last screen, you will see a place to enter your coupon/voucher code
    4. Enter your voucher code and hit Apply
    5. You will not be charged for standard registration (only the items you choose to add).
    6. If you have any difficulty with the process – email: info@nightnationrun.com
  • Note: If it is within 48 hours of your event, your voucher will no longer be accepted online-come see us (with the voucher on your app), we can help in person!

Nope! We are an all ages event (even strollers)! Kids under 8 are free with a paid adult registration (no t-shirt included)! While pre-registration is not required, you are welcome to complete the free child registration online. If pre-registration is not complete, we will have the parent or guardian sign a waiver in person.

Packet Pick-Up Questions

Visit the event page for the city closest to you (www.nightnationrun.com/eventlocation) we have all the details listed out there (once they are available). Also, watch your e-mail, we send details 2 weeks, 1 week and 1 day before each race.

Got a friend that’s going to pick up your packet for you? Awesome! Make sure they have a copy of your id and a signed waiver form (a photo on their phone of your id is fine! waiver is available here)

Yes, absolutely! Just show up on race day with a copy of your confirmation email, ID and the race day pick-up fee. We will make sure you are taken care of!

We offer a free packet pick up day the day before the race, we even allow your friends to pick up your packets for you! We charge a $5 cash only convenience fee on race day which helps cover the venue/staffing costs and we add it to our Stand Up 2 Cancer donation as well. This pertains only to standard registration. If you have registered as either Premium or VIP even if you pick up your packet on race day it is FREE.

Race Day Questions

Since so much of our event is beyond the running we have just one price for everyone (in other words, you are not required to run to enjoy our event!). We don’t have a separate rate for spectators since even spectators get in on the action! Everyone at the event needs to be a paid participant with a signed waiver.

We’ll be using positive thoughts to keep bad weather away, but if it happens just know we’ll be hosting the event – rain or shine, safety first of course, but rain or shine!

We love animals! However, they aren’t allowed at our event, you’ll just have to show them your pictures. Except of course registered service animals are always welcome.

Absolutely! You can totally deck yourself out in glow gear – but make sure you stop by our Night Nation Store, we probably have exactly what you need to complete your outfit.

Our policy is nothing bigger than a cinch sack is permitted at the event (NO backpacks, duffel bags, etc.). You will pass through a security checkpoint / bag check to enter – so save yourself time and leave anything big in the car!

The parking fees are set by each venue, so this will vary for each Night Nation event. Most venues will charge around $10 for parking and accept cash only. We encourage you to carpool or take public transit when it is available.

Event & Course Information

We welcome everyone at our event – whether you are into running or just want to be part of the experience. If you know how to have a great time and want to mix fun & fitness (of any level) then yes, this is the event for you.

Nope! You’ll see we have runners, walkers, skippers and dancers – everyone enjoys the course in their own way.

We do not hand out finisher medals at our events. The Night Nation is more about the entertainment and experience! Since so much of our event is beyond the running, we don’t give out medals. But, you will leave with the experience of a lifetime!

All you have to do is listen to our MC, he’ll let you know when it’s time to head to the startline – once he says “go” you’ll move with your friends (old and new) to the startline – whomever you are standing with, is who you are running with! There are no assigned groups. Waves are released every two minutes until all participants are on course!

You will find multiple party zones with live DJ’s, Dancers, Lightshows, Selfie-Stations and Glow Gear giveaways! We encourage you to dance and party as long as you like at each course stage. If you’re looking to set your 5k personal record – this might not be the run for you! Be prepared for multiple terrains – our course may go on dirt, grass, cement, asphalt and more! The entire race will take place on the grounds of the venue.

After you cross the finish line the real party begins! On the main stage multiple DJ’s will bring the house down. Dance the night away as lights, fog, cryo, confetti guns and giveaways rain down on you! Yes, there will be food and alcohol for sale in the festival area. Take a minute and watch the videos on our website – they have been filmed at past events and will give you an accurate feel for the experience!

Night Nation Run is proud to have Stand Up To Cancer (SU2C) as the official Night Nation charity. Grab your gear and join the Night Nation’s movement to support SU2C and their ground breaking initiative to accelerate cancer research by purchasing a Co-Branded NNR/SU2C item – available at our Night Nation Store! #NightNationStandsUp

Respect above all else. We are YES people, we’ll do what we can to ensure a great night as long as you do the same and treat all our: entertainers, participants, venue, staff, volunteers and new friends with respect. If you are legally allowed you may consume alcohol purchased at our event, if you choose to do so to excess, you will be asked to leave. On that note, we are a drug free zone – we use a zero tolerance approach – no questions, no arguments, you will be escorted out.

Email: info@nightnationrun.com Our customer service team will get back to you as quickly as possible. If you are attending our event within 48-hours, please know that we can solve everything at the event – head on over and we’ll get it taken care of in person!